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"Key CRM Trends of 2023 Businesses Need to Track & Make it Work"

With changing calendar year, CRM remains the key differentiators for organizations. While all eyes are on its burgeoning popularity due to the expected revenues of $80 billion by 2025, CRM has evolved beyond a simple customer relationship management platform. Everyone’s curious about what direction CRM growth is heading and what CRM trends businesses should be aware of so they can be at the forefront of innovation rather than a step behind.
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