Research Library
The top resource for free research, white papers, reports, case studies, magazines, and eBooks.
Close
- Agriculture
- Automotive
- Career
- Construction
- Education
- Engineering
- Broadcast Engineering
- Chemical
- Civil and Environmental
- Control Engineering
- Design Engineering
- Electrical Engineering
- GIS
- General Engineering
- Industrial Engineering
- Manufacturing Engineering
- Materials Science
- Mechanical Engineering
- Medical Devices
- Photonics
- Power Engineering
- Process Engineering
- Test and Measurement
- Finance
- Food and Beverage
- Government
- Healthcare and Medical
- Human Resources
- Information Technology
- Data Infrastructure
- Data Tools
- Desktops, Laptops and OS
- Chip Sets
- Collaboration Tools
- Desktop Systems - PCs
- Email Client
- Embedded Systems
- Hardware and Periferals
- Laptops
- Linux - Open Source
- Mac OS
- Memory Components
- Mobile Devices
- Presentation Software
- Processors
- Spreadsheets
- Thin Clients
- Upgrades and Migration
- Windows 7
- Windows Vista
- Windows XP
- Word Processing
- Workstations
- Enterprise Applications
- IT Infrastructure
- IT Management
- Networking and Communications
- Bluetooth
- DSL
- GPS
- GSM
- Industry Standard Protocols
- LAN - WAN
- Management
- Mobile - Wireless Communications
- Network
- Network Administration
- Network Design
- Network Disaster Recovery
- Network Interface Cards
- Network Operating Systems
- PBX
- RFID
- Scalability
- TCP - IP
- Telecom Hardware
- Telecom Regulation
- Telecom Services
- Telephony Architecture
- Unified Communications
- VPNs
- VoIP - IP Telephony
- Voice Mail
- WAP
- Wi-Fi (802.11)
- WiMAX (802.16)
- Wide Area Networks (WAN)
- Wireless Internet
- Wireless LAN
- Security
- Servers and Server OS
- Software and Web Development
- .Net Framework
- ASPs
- Application Development
- Application Servers
- Collaboration
- Component-Based
- Content Management
- E-Commerce - E-Business
- Enterprise Applications
- HTML
- IM
- IP Technologies
- Integration
- Internet
- Intranet
- J2EE
- Java
- Middleware
- Open Source
- Programming Languages
- Quality Assurance
- SAAS
- Service-Oriented Architecture (SOA)
- Software Engineering
- Software and Development
- Web Design
- Web Design and Development
- Web Development and Technology
- XML
- Storage
- Life Sciences
- Lifestyle
- Management
- Manufacturing
- Marketing
- Meetings and Travel
- Multimedia
- Operations
- Retail
- Sales
- Trade/Professional Services
- Utility and Energy
- View All Topics
- Featured eBooks
- Trending Resources
- New Resources
- Promote Your Content
- Partnership Opportunities
- Get RSS Updates
- About TradePub.com
- FAQ
- Contact Us
Share Your Content with Us
on TradePub.com for readers like you. LEARN MORE
Request Your Free eBook Now:
"2018 State of Global Customer Service Report"
"2018 State of Global Customer Service Report"
The customer service landscape is changing rapidly, but one constant is that companies focusing on high-quality customer service have a competitive edge in their market and see positive impacts on their brand, revenue, and customer loyalty.
Microsoft Research surveyed 5,000 consumers across Brazil, Germany, Japan, the United Kingdom, and the United States and found that customer service influenced brand choice and loyalty for 95% of participants.
Offered Free by: PowerObjects
See All Resources from: PowerObjects
Recommended for Professionals Like You:
Thank you
This download should complete shortly. If the resource doesn't automatically download, please, click here.
Thank you
This download should complete shortly. If the resource doesn't automatically download, please, click here.
Thank you
This download should complete shortly. If the resource doesn't automatically download, please, click here.
