Learn how Rosen Hotels & Resorts elevated their guest experience by ensuring all team members from guest relations to security, housekeeping, kitchen, and beyond communicate instantly and with added intelligence.
Rosen Hotels & Resorts run and operate seven quality properties at the hub of Orlando’s theme parks. Their ongoing commitment to exceptional guest satisfaction has fueled their growth for over 40 years.
Stepping up to their unwavering commitment to guest satisfaction became challenging with an aging communications system. To meet this challenge, Rosen Hotels decided to upgrade their existing radios to a MOTOTRBO system for improved coverage and audio clarity. Their centralized guest relations team also leverages DAPage to dispatch work order tickets and WAVE for Voice Dispatch. This unified Team Communications solution enables every department to instantly communicate from anywhere to meet guest expectations.
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