Make sure the right vendor is managing your hotline
Once you choose a hotline vendor, wouldn’t it be great if it was ‘set it and forget it’? Compliance hotlines don’t work that way, Business moves too fast and risks are too high when it comes to issue intake and case management. For these reasons, it’s wise to audit your hotline provider’s processes regularly.
With the questions in this guide, you’ll be able to identify how to evaluate a hotline vendor to support your company mission and compliance goals.
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