From the early days of IT, organizations have grappled with the challenges of understanding how well their infrastructure is performing in support of the business.
They have used a plethora of tools to detect, manage and resolve problems that are causing disruption of services.
However, with all these tools comes a fundamental problem facing organizations – how to bring together information from the various platforms in the organization and correlate that information so that business services can be accurately monitored and managed.
Read on to learn more about how the inclusion of machine learning processes into an analytic platform takes it beyond correlation on key performance indicators and evaluation of IT services and makes it truly self-learning.
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