Find out tips to using social media to increase revenue and stay ahead of your competitors.
Consumer demands are changing rapidly. Part of delivering a seamless omnichannel customer experience over multiple devices means giving customers the ability to interact with your brand, and complete transactions, on their own terms. Staying one step ahead so that you can meet their expectations at just the right time, is an ongoing challenge.
Discussing how to analyse the data collected from social media and which platform is right for your company, Customer Management IQ finds out how you can optimise social media to increase revenue and stay ahead of your competitors.
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