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Next-Generation B2B Integration Enables a Digital-First, Resilient Supply Chain

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"Next-Generation B2B Integration Enables a Digital-First, Resilient Supply Chain"

The past three years have been tough on supply chains. Disruptions of differing scale, duration, and complexity have exposed numerous “cracks” across the breadth of operational processes and revealed a disturbing lack of resiliency in many key areas of the supply chain. While digital tools and capabilities are not the sole remedy for a lack of resiliency, there is mounting evidence that companies that are more progressed in their digital journey outperform less-progressed competitors.

This IDC white paper, sponsored by OpenText, explores the digital transformation journey for a broad range of companies and showcases how modern, automated B2B integration capabilities enable the digital supply chain necessary to support a resilient business. The research hypothesis is that digital transformation must affect the way that supply chains are run from both an IT and a business process perspective. The conclusions and recommendations in this research paper are based on IDC knowledge and prior survey work as well as a recent survey conducted exclusively to test the research hypothesis.

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