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"Collections Optimization: The ROI on Transforming Credit and Lending Customer Outreach"
"Collections Optimization: The ROI on Transforming Credit and Lending Customer Outreach"
Learn best practices for designing and deploying a “treat-people-right-and-they’ll-pay-you-back” plan
Three things happen right away when you develop an omnichannel credit and lending program that aligns with the new CFPB customer outreach rules and proven personalization strategies:
- Your customers will pay you before any other lender
- You lower delinquency rates
- You reduce loan losses
Watch this webinar to learn best practices for designing and deploying a “treat-people-right-and-they’ll-pay-you-back” plan that meets today’s heightened customer expectations.
Content includes:
- 15 elements of an optimal collections operation (15:45 mark)
- Case study: Top-50 bank (33:00 mark)
- Case study: Super-community bank (27:55 mark)
- Case study: One of America's best banks (36:09 mark)
- Information about a complimentary workshop (34:40 mark)
Offered Free by: Perficient
See All Resources from: Perficient
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