Use of multiple carriers and cross-border restrictions led to unreliable capacity and MAJOR financial penalties. An out-of-service line cost the company $10,000 per minute!
An automotive supplier used more than 20 carriers to transport vehicle parts cross border from Toronto, Canada, to various vehicle manufacturer facilities in Detroit, Michigan, and Toledo, Ohio. The company was plagued by missed deliveries and, by extension, stalled production lines. Additionally, the carriers struggled with border-crossing paperwork, which often led to more delivery delays. With so many carriers hauling portions of the freight, no carrier placed the company high on its priority list. The company needed a carrier with significant cross-border expertise that would prioritize its business to meet critical on-time delivery needs.
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